1. Where we ship
We ship across India to all PIN codes served by our courier partners. The checkout tells you whether your PIN code is serviceable. We do not ship outside India at the moment.
2. Dispatch time
Orders are packed and handed to the courier within 1–2 business days (Monday–Saturday, excluding public holidays). Orders placed after 2 PM or on Sundays/holidays are processed the next business day.
3. Delivery time
After dispatch, delivery usually takes:
- Metro cities: 3–5 business days
- Rest of India: 5–7 business days
- Remote areas, North-East, J&K, islands: up to 10 business days
These are estimates. Weather, festivals, strikes or courier issues can cause delays; we will keep you informed.
4. Shipping charges
- Free shipping on orders of ₹499 and above
- ₹49 for orders below ₹499
The exact charge is shown at checkout before you pay.
5. Payment and Cash on Delivery
Orders are prepaid (UPI, cards or net banking). Cash on Delivery is not available at the moment.
6. Tracking
When your order ships, we send a tracking link by email/SMS. You can also ask us for it at [email protected].
7. Address and contact details
Please double-check your address, PIN code and phone number. We cannot change the address once the order has shipped. If the courier cannot reach you after its delivery attempts, the order returns to us (see section 7 of the Refund & Returns Policy).
8. Damaged parcels
If the outer package looks tampered with or badly damaged, please refuse delivery or record an unboxing video, and contact us within 48 hours of delivery.
9. Contact
Questions about your delivery: [email protected] · +91 85878 50199